The Edison Electric Institute (EEI) presented Xcel Energy with the “Emergency Recovery Award” for their restoration efforts after Winter Storm Jupiter hit the Texas Panhandle this January.

Damage caused by freezing rain and high winds caused 58,000 customers to lose service in the northeastern counties of the Panhandle. Xcel Energy crews repaired damage to more than 7,500 structures. In total, 1,350 poles, 3,700 cross-arms, and 6,000 insulators were replaced. Transmission construction crews also repaired damaged transmission lines, fiber-optic lines, and transmission structures.

EEI President Tom Kuhn released a statement following the award, “The tireless work of Xcel Energy crews to restore service following Winter Storm Jupiter exemplifies our industry’s commitment to customer service and safety.” Kuhn goes on to say, “The courageous and dedicated Xcel Energy crews who faced hazardous conditions are greatly deserving of this recognition.”

The "Emergency Recovery Award"  is presented twice annually to EEI member companies to recognize their efforts to restore service to customers after severe weather conditions cause disruptions.