Lubbock Power & Light issued a statement today (February 22, 2021) reassuring customers that their LP&L bill will not shock citizens with astronomically high amounts that are being reported in many areas of the country in the wake of the recent and historical winter storm.

With power and water service still yet to be restored in many locales. There are fears of being surprised by an abnormally high power bill, in addition to other unexpected expenses racked up by winter-weary citizens, many of whom are having to spend far outside of their budgets for plumbing issues, structural damage and much more caused by the terrible storm.

In their press release, LP&L said:

Lubbock Power & Light (LP&L) is aware of statewide media reports regarding unusually high electric bills due to the winter storm.  Due to how LP&L rates are structured and approved by the Lubbock City Council, LP&L customers are not subject to the short-term fluctuations in electric rates referenced by media reports in other regions of the state...LP&L will evaluate the long-term impacts stemming from the events of the past week. The electric utility will then have a better indication of the long-term impact, if any, on the PCRF and make recommendations to the LP&L Electric Utility Board. LP&L has controls in place to protect against unforeseen costs and will continue to work to avoid rate impacts from storm events like this one.

Click here for the full press release from LP&L. 

Customers with questions or concerns about their account or bill may contact LP&L via email at: CustomerFirst@CityofLubbockUtilities.com or call (806) 775-2509.

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